Work-Life Balance Practices, Employee Commitment and Employee Performance in County Referral Hospitals, Kenya; Testing a Mediation Model
Main Article Content
Keywords
Employee performance, work-life balance practices, affective commitment, normative commitment, continuance commitment, county referral hospitals, Kenya
Abstract
Existing studies attest the mediating role of employee commitment; however, there is limited knowledge regarding its specific dimensions and how it mediates relationships with other variables in the health sector of developing countries, especially in Kenya. The study thus explores the mediating role of affective, normative and continuance commitments in the relationship between work-life balance practices and employee performance. The study anchored in Spillover Theory and Controlled Commitment Continuum Theory. The study was guided by post-positivist paradigm and adopts explanatory research with a structured questionnaire that collected cross-sectional survey data from employees of 4 County Referral Hospitals in Kenya. A sample size of 432 employees was selected from the specified population using a mix of stratified and simple random sampling techniques. Multiple-mediation analysis was carried out using Haye’s PROCESS macro (Version 4.0) through model 4. Findings showed that work-life balance practices, affective and continuous commitments had a positive significant direct effect on employee performance whereas, normative commitment did not. Hence, only affective and continuous commitments partially mediate the relationship between work-life balance practices and employee performance. The outcome of this study validates the Controlled Commitment Continuum Theory by illustrating that the influence of work-life balance on employee performance can be partially conveyed through affective and continuous commitments. Hence, drawing on this empirical evidence, the policy makers and managers in the health sector need to embrace strategies that concurrently support work-life balance practices and employee commitment through affective and continuous commitments.
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