The Impact of Occupational Health and Safety (OHS) Policies on Employee Performance in Hospitality Industry in Kenya: A Scoping Review
Main Article Content
Keywords
Occupational, Safety, Health, Policies, Performance
Abstract
Occupational Health and Safety (OHS) policies are essential in safeguarding workers, particularly within labour-intensive sectors such as the hospitality industry. Empirical evidence indicates that effective OHS policies can positively influence employee performance. In Kenya, however, hospitality employees continue to experience diverse occupational hazards despite the existence of established safety policies and regulatory structures. This scoping review sought to determine the extent to which OHS policies contribute to employee performance within Kenya’s hospitality industry. The review adopted Arksey and O’Malley’s scoping review framework and PRISMA-ScR guidelines. A total of 50 relevant studies were systematically identified and analysed. The findings demonstrate that OHS policies have a significant positive influence on employee performance, with effective safety implementation, ergonomic interventions, welfare programs, and psychosocial support mechanisms contributing to improved productivity, reduced absenteeism, and enhanced service quality. The study recommends that hospitality establishments institutionalise mandatory and continuous OHS training; that government agencies strengthen OHS Act audits and enforcement mechanisms; that the hospitality sector expand OHS programs beyond physical safety to include psychosocial wellbeing; that stakeholders enhance data collection and research capacity on OHS; and that safety policy coverage be broadened to incorporate small and informal hospitality enterprises.
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Imran, R., Fatima, A., Zaheer, A., Yousaf, I., & Batool, I. (2012). How to boost employee performance: Investigating the influence of transformational leadership and work environment from a Pakistani perspective. Middle-East Journal of Scientific Research, 11(10), 1455–1462. https://d1wqtxts1xzle7.cloudfront.net/78377054/18-libre.pdf?
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Published
Mar 30, 2026
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Jebotip , J., & Rotich, D. (2026). The Impact of Occupational Health and Safety (OHS) Policies on Employee Performance in Hospitality Industry in Kenya: A Scoping Review. Journal of Frontiers in Humanities and Social Sciences, 4(1), 61–83. https://doi.org/10.69897/jofhscs.v4i1.343
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Author Biographies
Josphine Jebotip , Department of Hotel and Hospitality Management, School of Tourism, Hospitality and Events management, Moi University, P.O. Box 3900, Eldoret, Kenya
Department of Hotel and Hospitality Management, School of Tourism, Hospitality and Events management, Moi University, P.O. Box 3900, Eldoret, Kenya
Dorothy Rotich, Department of Hotel and Hospitality Management, School of Tourism, Hospitality and Events management, Moi University, P.O. Box 3900, Eldoret, Kenya
Department of Hotel and Hospitality Management, School of Tourism, Hospitality and Events management, Moi University, P.O. Box 3900, Eldoret, Kenya