The Moderating Effect of Organizational Culture on Knowledge Sharing and Employee Commitment Among Tier One Banks in the North Rift Region, Kenya
Main Article Content
Keywords
Tier One Banks, knowledge sharing, employee commitment, commercial banks, organizational culture
Abstract
Banks operate in a highly competitive and dynamic environment where the ability to harness and share knowledge effectively can provide a significant competitive advantage. However, the organizational culture within these banks can either facilitate or hinder knowledge-sharing efforts, thereby impacting employee commitment. In tier-one banks, where operational excellence and customer satisfaction are critical, effective knowledge sharing significantly promotes performance of banks. Therefore, this study assessed the moderating effects of organizational culture on knowledge sharing and employee commitment among tier one banks in the North Rift Region, Kenya. and anchored on the theory of organizational epistemology, universalistic theory and organizational culture theory. The study employed post positivist philosophy and was guided by explanatory research design. The study targeted 774 employees of Tier one banks in the North Rift Region from which a sample size of 264 was drawn using stratified, proportionate and simple random sampling techniques from random digit numbers table. The data for the study were collected using a structured questionnaire. Quantitative data was analysed using descriptive and inferential statistics. The findings of the study revealed that knowledge sharing have a positive and significant effect on employee commitment (β3=.217, p<0.05). The findings further revealed that there was positive and significant effect of organizational culture on employee commitment (β5 =.190 p<0.05). Additionally, the findings revealed that there was positive and significant moderating effect of Organizational culture on knowledge sharing on employee commitment (β8 =.033, p<0.05). The study concluded that knowledge sharing affect employee commitment. It is also concluded that organizational culture moderates the relationship between knowledge sharing and employee commitment. The study recommends that Tier one banks allow their employees to embrace Knowledge sharing in fast tracking their commitment to personal and organizational goals, self-management and professional abilities. Management should also ensure that there is continuous skills improvement and acquisition of knowledge through regular trainings.
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James Ngugi, 1Department of Management Science and Entrepreneurship, Moi University, P.O. Box 3900-30100, Kesses, Eldoret, Kenya
1Department of Management Science and Entrepreneurship, Moi University, Eldoret, Kenya
Razia Mbaraka , 1Department of Management Science and Entrepreneurship, Moi University, P.O. Box 3900-30100, Kesses, Eldoret, Kenya
1Department of Management Science and Entrepreneurship, Moi University, Eldoret, Kenya
David Kungu Mwangi, Department of Environmental Health & Disaster Risk Management, Moi University, P.O. Box 3900-30100, Kesses, Eldoret, Kenya
Department of Environmental Health & Disaster Risk Management, Moi University, Kenya