The Empirical Analysis of The Relationship Between Learning Orientation and Organizational Performance of Supermarkets in Uasin Gishu County Kenya
Main Article Content
Keywords
Learning orientation, organizational performance, supermarkets, commitment to learning, open-mindedness, shared vision
Abstract
The purpose of this article was to evaluate the contribution of learning orientation employed by the Supermarkets in enhancing their organizational performance. The study was anchored on The Resource-Based View (RBV) theory, initially advanced by scholars such as Wernerfelt (1984) and later refined by Barney (1991). The study adopted a descriptive research design to examine the link between learning orientation and organizational performance in 86 retail supermarkets in Uasin Gishu County. Using a census approach, one knowledgeable respondent per supermarket was purposively selected. Data was collected through a structured questionnaire with items rated on a five-point Likert scale. Analysis was done using SPSS version 25, applying descriptive statistics, correlation, and multiple regression to explore relationships and predictive strength among variables. The research analyzed three dimensions namely commitment to learning, open-mindedness and shared vision. The correlation analysis revealed that open-mindedness (r = 0.646, p < 0.01), commitment to learning (r = 0.577, p < 0.01) and shared vision (r = 0.572, p < 0.01) all has a significant and positive association with organizational performance Further, commitment to learning had a significant effect (B = 0.106, p = 0.035), while open-mindedness showed the strongest influence (B = 0.392, p < 0.001), and shared vision also contributed significantly (B = 0.297, p < 0.001). The study concluded that learning orientation dimensions adopted by supermarkets in Uasin Gishu County significantly influence organizational performance. The study recommended that supermarkets should invest in regular staff training and support skill development to enhance service and efficiency. Promoting a culture of feedback and knowledge-sharing promotes innovation and continuous improvement. They should also encourage idea generation, reward innovation and support cross-functional collaboration. Additionally, supermarkets need to clearly communicate a shared vision centered on customer focus, sustainability, and community engagement, reinforcing it regularly to maintain staff alignment. These efforts can drive performance, promotes innovation and ensure long-term competitiveness.
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