Relationship Between Borrowers’ Characteristics and Loan Default Among SMES in Eldoret City; The Moderating Role of Social Capital

Main Article Content

Mercy Chemutai Cheruiyot https://orcid.org/0009-0006-5236-7519
Josephat Cheboi https://orcid.org/0000-0001-8576-8577
Peter Nderitu Githaiga https://orcid.org/0000-0003-0772-7854

Keywords

Borrower’s characteristics, social capital, loan default, SMEs

Abstract

Financing Small and Medium Enterprises (SMEs) in developing nations is gaining attention due to their vital role in job creation. Research has largely focused on access to finance, overlooking loan default issues and project execution challenges. Even with available funding, SME defaults remain prevalent. Social capital helps bridge information gaps, especially in micro-lending, where strong borrower-lender relationships are key. Therefore, the purpose of this study was to investigate whether social capital moderates the relationship between borrowers’ characteristics and loan default among SMEs. The study was anchored on Social Capital Theory. The study targeted 2,485 SMEs in Eldoret City, with a sample size of 270 respondents determined using the Yamane formula. Data was collected using closed-ended questionnaires distributed to SME owners and managers. Cronbach alpha was used to determine the reliability and validity of questionnaires collected through pilot study in Iten town. Data was analyzed using descriptive and inferential statistics. The findings indicated that borrower’s gender (, borrower’s education ( and social capital (β=0.239, p<0.05) had a positive and significant effect on borrower’s loan default. However, borrower’s business experience had a negative and significant effect on loan default (β_3=-0.108, p<0.05), indicating that more experienced borrowers are less likely to default. Further, the moderating effect between borrower’s gender and social capital (β=0.105, p<0.05), as well as borrower’s education and social capital (β=0.101, p<0.05), showed a significant positive effect on loan default, suggesting that social capital amplifies the influence of these borrower characteristics on default risk. The findings provide both management and policy recommendations. Lenders should evaluate borrower characteristics during the loan evaluation process. Secondly, policy action is necessary to improve financial literacy among SMEs. Due to varying cultural, legal, and institutional contexts in developing countries, further research may explore alternative jurisdictions.

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